Privacy Policy
Effective: April 26, 2023
1. Purpose
SK Legal (“SK Legal”) is committed to protecting the privacy of its client and prospective client and client leads (“Clients”). The purpose of this Privacy Policy (“Policy”) is to inform its Clients how SK Legal gathers and uses the personal information of its Clients. SK Legal reserves the right to change, add, or remove portions from this Policy at any time. However, if any change involves a plan to use personal information in a way that materially differs from this privacy policy, SK Legal will first obtain the Client’s prior consent.
2. Scope
This Policy applies to SK Legal’s collection, use, and disclosure of personal information in connection with the website and its related services, but does not limit its collection, use or disclosure of: (i) Business Contact information; and (ii) certain publicly available information.
3. Definitions
“Business Contact information” is information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual.
“Personal information” is information about an identifiable individual but does not include business contact information. Examples of information that could be personal information include your name, address, gender, date of birth, language preference, email address, telephone number, credit card information, personal opinions, or health or medical information.
4. Collection and Use of Personal Information
Except where otherwise required or permitted by law, SK Legal will inform Clients of the purposes for the collection, use or disclosure of the Client’s personal information, prior to collecting, using or disclosing that personal information. Any Personal Information provided to SK Legal by its Clients through a contact form or similar analogue will be used strictly for the purpose of communicating the business of SK Legal to that Client.
SK Legal collect and use personal information for the following purposes of providing the Client with the services agreed upon with a particular client including, but not limited to, completing transactions, billing, and other payment obligations and for marketing and improving services available to Clients by SK Legal.
5. Disclosure of Personal Information
SK Legal will not use or disclose personal information for purposes other than those for which it was collected or except as otherwise provided for herein, except with the consent of the Client or as required or permitted by law.
SK Legal may disclose certain personal information to third party service providers and to affiliated entities in order to carry out the purposes set out herein (e.g., direct mailing, research and surveys, credit card processing, etc.). Prior to making this disclosure, SK Legal will take appropriate steps to ensure that such recipients safeguard the personal information and use the information only for authorized purposes. Such third parties may be located in jurisdictions outside of Canada.
6. Consent
Requirements for consent to collection, use, or disclosure of personal information vary depending on circumstances and on the type of personal information that is intended to be collected, used or disclosed. In determining whether consent is required and, if so, which form of consent is appropriate, SK Legal will take into account both the sensitivity of the personal information at issue and the purposes for which SK Legal will use the information. Consent may be express, implied (including through use of “opt-out” consent where appropriate), or deemed.
By submitting personal information to SK Legal or its service providers and agents, the Client agrees that SK Legal may collect, use and disclose such personal information in accordance with this Policy and as permitted or required by law.
Subject to legal and contractual requirements, the Client may refuse or withdraw his or her consent to certain of the identified purposes at any time by contacting SK Legal in writing by email. If the Client refuses to consent or withdraw his/her consent, SK Legal may not be able to, among other things, provide or continue to provide the Client with certain services.
7. Accuracy
SK Legal will make reasonable efforts to ensure that the personal information collected, used, or disclosed is accurate and complete. It is the responsibility of the Client to provide SK Legal with any changes in personal information, where necessary. Clients may request in writing that SK Legal correct an error or omission in personal information. If SK Legal is satisfied that a correction should be made, it will amend the information as requested and, where appropriate, will send the corrected information to the third parties to which it has disclosed that information. Requests to correct an error or omission should be made, in writing, to SK Legal. The written request must also provide sufficient detail so that SK Legal can properly and efficiently respond to the request. SK Legal will respond to the written requests within 30 days, or alternatively, the timeframe prescribed by the relevant legislation.
8. Access
Clients may request in writing access to their personal information and information regarding the collection, use and disclosure of that personal information. SK Legal will provide appropriate access to personal information requested. A written explanation will be provided if the requested access is not granted. Access requests should be made, in writing, to SK Legal. SK Legal will respond to the written requests within 30 days, or alternatively, the timeframe prescribed by the relevant legislation.
9. Personal Information Retention
SK Legal retains personal information in accordance with its legal or business practices. Once the personal information is no longer required to fulfill the purpose for which it was collected and no longer required or permitted to be retained for legal or business purposes, it will be destroyed or made anonymous.
10. Protection of Personal Information
SK Legal takes appropriate steps to protect personal information whether in paper or electronic form from unauthorized access disclosure, use or modification. These steps include but are not limited to: (a) protecting the confidentiality of Clients’ personal information when doing business internally or externally with other organizations; (b) protecting Clients’ personal information with appropriate security safeguards, including physical, administrative, and technology safeguards, against such risks as loss or theft, unauthorized access, disclosure, copying, use or destruction, regardless of the format in which it is held; and (c) retaining Clients’ personal information only as long as necessary for the fulfilment of the identified purposes, or as required by law, and maintaining reasonable and systematic controls, schedules and practices for the retention and destruction of such information.
11. Concerns of Non-Compliance
Clients may direct a complaint concerning compliance with the Policy to SK Legal. The complaint must be in writing. Within a reasonable time of receipt of the complaint, we will conduct an investigation into the complaint. The format of this investigation will vary depending on the circumstances and may or may not involve an interview of the complainant and/or SK Legal employees. After the investigation into the complaint, SK Legal will take appropriate measures necessary to rectify the source of the complaint if it is necessarily required. Within a reasonable time of conclusion of the investigation, SK Legal will inform the complainant, either verbally or in writing, of: (i) the result of its investigation; and (ii) any appropriate measures SK Legal will take to rectify the source of the complaint if necessarily required.
12. Miscellaneous
Any concern, inquiry or request regarding personal information should be directed in writing to the SK Legal at skhajeei@sklegal.ca.
SK Legal may from time to time make changes to this Policy to reflect changes in its legal or regulatory obligations or in the manner in which SK Legal deal with the personal information of Clients. SK Legal will communicate any revised version of this Policy by providing reasonable notice of the revised Policy on its website.